Terms and Conditions

Use of products

Our products are intended for research use only and are not to be used for any other purpose, which includes, but is not limited to, in vivo therapeutic uses or any type of consumption or application to humans.

Pricing

All prices exclude VAT and are subject to change without notice

Payment

Payment terms are NET 30 days

Shipping Terms

Shipping costs will be prepaid and added to your invoice. Alexotech shall not be liable for any loss, damage or penalty as a result of any delay beyond reasonable control.

Return Policy

A return material authorization number must be obtained from a Customer Service Representative of Alexotech prior to the returning of any item. Return authorization requests must be made within ten working days of receipt of the order. Returns are subject to a 25% restocking fee. Should an item be shipped to you incorrectly as the result of an error on our part, Alexotech will correct the problem free of charge.

Patent disclaimer

Alexotech does not guarantee that the use or sale of the products delivered will not infringe the claims of any United States (or other countries) patents covering the product itself or the use thereof in combination with other products or in the operation of any process.

Warranties
All products are subjected to rigorous quality control and should to the best of our knowledge correspond to the descriptions in the catalogue and datasheet. Warranties made in connection with a sale shall not be effective if Alexotech has determined, in its sole discretion, that the purchaser has misused the products in any manner, has failed to use the products in accordance with industry standards and practices, or has failed to use the products in accordance with their relevant instructions. The total refund can only correspond to the sum of the specific purchase order including shipping-costs. Alexotech cannot as a result be held responsible for secondary effects and costs.